At The Noise App, we’re dedicated to improving the way noise complaints are handled and investigated. Noise pollution is a growing issue, and its impacts are not just a nuisance – they can be deeply harmful. In some tragic cases, persistent noise can even lead to loss of life when risks are not identified early enough. For this reason, we have directed resources to the development of the new Safeguarding feature, now available to all subscribers.

Traditionally, investigating noise complaints has relied on paper diary sheets and subjective reports, which, while valuable, have inherent limitations. One of the most significant challenges is ensuring that risks to individuals are properly recognised and acted upon. In many instances, a failure to identify the potential harm caused by ongoing noise disturbances can result in delayed intervention, making it harder to prevent further escalation of the situation.

The new Safeguarding tool on The Noise App is designed to circumvent such issues. It offers a proactive, efficient approach to identifying and managing risk in noise investigations. This feature leverages the power of digital technology to support investigating officers in their work, enabling them to spot risk factors and take appropriate action quickly.

How it works 

The key to this new functionality is the app’s ‘digital comments’ section. When users report noise disturbances, they can now include notes about the situation. These comments are then automatically analysed by The Noise App’s Safeguarding tool, which identifies any potential risks based on the information provided. If a risk is flagged, a safeguarding marker is created, alerting the investigating officer to assess the situation in detail.

This innovation ensures that no potential danger is overlooked, even in complex cases. By automating the risk identification process, The Noise App helps officers to make faster, better-informed decisions, which can be crucial when it comes to protecting individuals from harm. The ability to identify safeguarding concerns in this way means that vulnerable people are more likely to receive the help and support they need at the right time.

What makes this feature particularly exciting is its potential to improve the overall safety of communities. When investigating officers have access to clear, concise information about risks, they are better equipped to make decisions that prioritise the well-being of all involved. The Safeguarding tool also plays a crucial role in signposting customers to the appropriate services, ensuring they are given the right support, whether that be mental health assistance, social services or housing support.

Additional benefits

As well as offering increased safety and efficiency, the Safeguarding feature is a step towards modernising the way noise complaints are handled. By replacing paper-based systems with a digital solution, we’re helping to streamline the process and reduce the chances of human error. It’s all about creating a system that works smarter, not harder, and delivers the best possible outcomes for everyone involved.

At The Noise App, we understand that safeguarding is more than just a feature – it’s a vital part of protecting people and improving their quality of life. With The Noise App’s new functionality, investigating officers can take swift action to ensure that risks are mitigated, support is provided, and lives are protected. We’re proud to lead the way in this important area, and we’re excited to continue working towards safer, quieter communities for all.

The Noise App – Keeping Communities Safe, One Noise Complaint at a Time

Contact the team for further information The Noise App or our commitment to safeguarding.